Midnight Wins Privacy Policy

Midnight Wins collects personal data directly from you and automatically through your use of our website and mobile services. The categories below cover the information processed for casino and sportsbook activity.

Data you provide directly

• Registration data, including your full name, date of birth, email address and phone number;
• Identity and age verification data, such as passport, driving licence or proof of address documents;
• Payment information, including card details, e-wallet identifiers or bank account details used for deposits and withdrawals;
• Contact information provided through customer support enquiries or account settings.

Data collected automatically

• Transaction history, covering deposits, withdrawals, bets placed and games played;
• Device information, including device type, operating system and browser type;
• IP address and approximate location, used for verification and fraud checks;
• Usage data, such as login times, session duration and pages visited on the Midnight Wins platform.

Midnight Wins processes personal data for the specific purposes below, each tied to a legal basis under UK data protection law.

• Account registration, verification and ongoing account management;
• Processing casino and sportsbook transactions, including deposits, withdrawals and bet settlement;
• Know Your Customer (KYC) and Anti-Money Laundering (AML) checks required under UK gambling regulations;
• Fraud prevention, risk assessment and platform security monitoring;
• Customer support, account queries and complaint handling;
• Responsible gambling monitoring, including deposit limits, time-out periods and self-exclusion requests;
• Marketing communications and personalised promotions, sent only where you have given consent, alongside compliance with legal and regulatory reporting obligations.

Midnight Wins discloses personal data only where necessary for the purposes described in this policy, and only to the categories of recipients below.

• Payment providers and banking partners, to process deposits, withdrawals and payment verification;
• Identity verification providers, to confirm your age and identity during account registration;
• Technology and software providers, including game and platform providers that support casino and sportsbook services;
• Analytics providers, to measure platform performance and improve service quality;
• Regulators and authorities, including the Gambling Commission, where required by law;
• Professional advisers, such as auditors and legal counsel, where necessary for compliance or dispute resolution.

Midnight Wins applies technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Access to personal data is restricted to staff and service providers who need it to perform their role. Personal data is stored on secure servers, with retention periods based on the purpose of processing. Transaction and identity verification records are retained for a minimum of five years, in line with the record keeping requirements under the Money Laundering Regulations 2017. Once a retention period ends and no legal obligation requires further storage, we delete or anonymise the data.

Under UK data protection law, you hold specific rights over the personal data Midnight Wins holds about you.

• The right to access the personal data we hold about you;
• The right to correct inaccurate or incomplete personal data;
• The right to request deletion of personal data, subject to our legal and regulatory retention obligations;
• The right to restrict or object to certain processing activities;
• The right to withdraw consent at any time, where processing relies on consent;
• The right to request a copy of your personal data in a portable format, where technically feasible.

To exercise any of these rights, contact Midnight Wins through the details provided in the Privacy Policy Contact section below. We respond to verified requests in line with the timeframes set out under UK data protection law.

The Midnight Wins website and mobile services may include links to third-party websites, payment providers and software providers used to deliver casino games and sportsbook markets. These third parties operate under their own privacy practices and process personal data according to their own policies. Midnight Wins does not control how third parties handle data once you leave our platform or interact with an embedded service. Review the privacy notice of any third-party service before sharing personal data with it.

Contact Midnight Wins directly if you have questions about this Privacy Policy, want to exercise a privacy right, or need to request a correction or deletion of your personal data. Reach our support team through the Contact Us section of the Midnight Wins website, available from your account dashboard. Include your account details and the specific request in your message, so our team can verify your identity and respond accordingly.